NorthPoint Loyalty Club | Earn Rewards on Every Equipment Rental in NH
Free to join  ·  Earn up to 15% back in rental credits  ·  Valid at all 5 NH locations
Member Rewards Program

The NorthPoint
Loyalty Club

Earn rental credits on every dollar you spend. Move up through Bronze, Silver, and Gold tiers. Redeem credits on future rentals. Free to join — valid at all five NH locations.

Free to Join Earn 5–15% Back in Credits $100 Referral Bonus Valid at All 5 NH Locations Credits Accumulate Across All Stores
Free
To Join — No Cost
3
Reward Tiers
5
NH Locations — Credits Valid at All
$100
Referral Bonus Per Customer
Join Free Today Call to Enroll  ·  (603) 375-4161
Simple by Design
How the Loyalty Club Works

Built for the way contractors, landscapers, and homeowners in New Hampshire actually rent equipment — frequently, seasonally, and across multiple projects. Every dollar you spend earns credits you can use on your next rental.

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How credits work: Loyalty Club credits are earned on each rental and become available once your invoice is paid and closed. Credits are not a discount on your current rental — they are applied to a future rental at your request when you check out at the counter. Simply let our staff know you'd like to apply your available credits at the time of your next rental.

Step 01

Sign Up — Free

Register in-store at any NorthPoint location, by phone, or via the sign-up link below. Takes two minutes. No cost, no commitment.

Step 02

Rent Equipment

Every dollar spent on equipment rentals across any of the five NH locations counts toward your account balance and tier progress.

Step 03

Credits Post to Your Account

Once your invoice is paid and closed, credits are added to your account automatically. They are ready to use on your very next rental.

Step 04

Redeem at the Counter

On a future rental, simply tell the counter staff you'd like to apply your available credits. Staff will apply them to your order at checkout.

Three Tiers — Increasing Rewards
Find Your Tier

Start at Bronze when you join. As your annual rental spending grows, you advance through Silver and Gold — unlocking better earn rates, more perks, and priority access with each tier.

Entry Tier
Bronze
Annual spend: $0 – $7,499  ·  Where every member starts
5% Back
$5 credit per $100 spent — applied to a future rental
  • $5 rental credit for every $100 in equipment rentals
  • Credits available after your invoice is paid and closed
  • Access to seasonal promotions and limited-time discounts
  • Early notification of new equipment additions to the fleet
  • Credits valid at all five NH locations
  • Double Points Days eligibility — 2× credits during promotional periods
  • $100 referral bonus for every new customer you refer
  • Point multiplier bonuses
  • Contractor multi-machine perks
  • Priority equipment availability
Mid Tier
Silver
Annual spend: $7,500 – $14,999  ·  For repeat renters and seasonal contractors
10% Back
$10 credit per $100 spent — applied to a future rental
  • All Bronze benefits included
  • $10 rental credit for every $100 in equipment rentals
  • Doubled earn rate vs. Bronze
  • Point multiplier bonuses during promotional events
  • Exclusive member-only offers not available at Bronze
  • Early access to new equipment before general availability
  • Contractor multi-machine perks — extra credits on multi-equipment rentals
  • VIP priority equipment availability
  • VIP customer support
  • Long-term rental discounts
Top Tier
Gold
Annual spend: $15,000+  ·  For NorthPoint's highest-volume customers
15% Back
$15 credit per $100 spent — applied to a future rental
  • All Silver and Bronze benefits included
  • $15 rental credit for every $100 in equipment rentals
  • Highest earn rate — maximum credits per dollar spent
  • VIP priority access — preferred availability on high-demand equipment
  • VIP customer support — expedited service and dedicated assistance
  • Maximum point multiplier bonuses during Double Points Days
  • Exclusive Gold-tier offers and long-term rental discounts
  • Dedicated account contact at your primary location
Example Earnings
Bronze  $2,000 spend → $100 in credits
Silver  $7,500 spend → $750 in credits
Gold   $15,000 spend → $2,250 in credits

Credits post to your account after each invoice is paid and closed. Credits are applied to future rentals at the counter — not as a discount on the rental that earned them. Tier progress is based on calendar year spending and resets January 1st. Credit balance carries over.

Tier Comparison
What Each Tier Includes

All tiers include the core program benefits. Higher tiers unlock better earn rates and additional perks.

BenefitBronzeSilverGold
Annual Spend Threshold$0 – $7,499$7,500 – $14,999$15,000+
Earn Rate (on future rentals)5% ($5 per $100)10% ($10 per $100)15% ($15 per $100)
Credits post after invoice paid/closedYesYesYes
Free to joinYesYesYes
Credits valid across all 5 locationsYesYesYes
Seasonal promotionsYesYesYes
Double Points Days (2× credits)YesYesYes
Referral bonus ($100 per referral)YesYesYes
Point multiplier bonusesYesYes
Exclusive member-only offersYesYes
Contractor multi-machine perksYesYes
Early access to new equipmentYesYes
Priority equipment availabilityYes
VIP customer supportYes
Long-term rental discountsYes
Bonus Earning Opportunities
Earn Faster — Three Ways

Your standard rental spending is just the baseline. NorthPoint Loyalty Club members have three additional ways to accelerate earnings and reach higher tiers faster.

Double Points Days

NorthPoint runs periodic promotional periods where every rental earns twice the standard credit rate for your tier. Double Points Days are announced in advance to all members. Watch your email and follow NorthPoint on social media to catch them.

$100

Referral Bonus

Refer a new customer to NorthPoint. When they complete their first rental, you receive a $100 rental credit applied to your account — no limit on how many referrals you can make. Tell contractors, neighbors, and job site contacts about NorthPoint.

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Contractor Multi-Machine Perks

Silver and Gold members earn extra credits when renting multiple pieces of equipment simultaneously. Multi-machine jobs are bigger commitments — and they deserve bigger rewards. Contact your location for details.

Program Details
Good to Know

Important details about how credits are earned, when they become available, and how to use them.

Credits Are for Future Rentals

Credits earned on a rental are not applied to that same transaction. They are saved to your account and available to apply toward any future rental.

Credits Post After Payment

Credits are added to your account once your rental invoice is paid and closed — not at the time of the rental. Allow time for processing after each transaction.

How to Redeem

To use your credits, simply ask the counter staff at any NorthPoint location when checking out for your next rental. Staff will apply your available balance at that time.

What Credits Apply To

Credits apply to equipment rental costs only. Delivery fees, fuel surcharges, and damage waivers are not eligible for credit redemption.

Credit Expiration

Earned credits expire 12 months from the date they were issued. You will receive advance notice before credits are set to expire.

Minimum Redemption

A minimum balance of $25 in credits is required to redeem. Credits cannot be redeemed for cash — only toward future equipment rentals.

Annual Tier Reset

Tier progress is based on calendar year spending and resets January 1st each year. Your credit balance carries over — only tier progress resets.

Full terms and conditions available at all NorthPoint locations. NorthPoint reserves the right to modify program terms with reasonable notice to members. View Terms & Conditions →

Join Today — It's Free
Three Ways to Sign Up

Joining the NorthPoint Loyalty Club takes about two minutes. Once your account is active, you begin earning credits on your very next rental — credits post to your account as soon as that invoice is paid and closed. Your account and credits follow you across all five NorthPoint NH locations.

Also Available
Rent Now, Pay Later

The NorthPoint Charge Account is a separate program from the Loyalty Club — but the two work together. Get the equipment your project needs today and pay on manageable terms, while still earning Loyalty Club credits on every dollar of your account balance.

  • Access the machines your project needs without waiting for capital to clear
  • Charge Account rentals still count toward your Loyalty Club balance and tier progress
  • Credits post to your Loyalty Club account once your Charge Account invoice is paid and closed
  • Designed for contractors and businesses managing multiple projects
  • Individual homeowners may also be eligible — contact your nearest location to discuss
  • No hidden fees — payment terms are agreed upfront. The price you are told is the price you pay

Apply for a Charge Account

Contact any NorthPoint location or email [email protected] to apply for a charge account. An application is required. Terms and conditions apply.

Contact Us to Apply
Common Questions
Loyalty Club FAQ
How do I join the NorthPoint Loyalty Club?
Sign up in-store at any NorthPoint location, by phone, or online. It is free and takes about two minutes. Once enrolled, you start earning credits on your very next rental.
How much do I earn in each tier?
Bronze members earn $5 in rental credits per $100 spent (5% back). Silver members earn $10 per $100 (10% back). Gold members earn $15 per $100 (15% back). Credits are calculated on equipment rental costs.
Are credits applied as a discount on my current rental?
No. Credits earned on a rental are not a discount on that transaction. They are added to your account once your invoice is paid and closed, and are available to apply toward a future rental. To use your credits, simply ask the counter staff when checking out for your next rental.
When do my credits become available to use?
Credits post to your account after your rental invoice is paid and closed. Once posted, they are available to apply to your next rental at any NorthPoint location.
How do I apply credits to a rental?
Simply tell the counter staff at any NorthPoint location that you'd like to apply your available Loyalty Club credits when checking out for a rental. Staff will look up your account balance and apply the credits at that time. No pre-arrangement needed — just ask at the counter.
Do I need to register to receive discounts?
Yes. You must register for the Loyalty Club to earn and redeem credits. Credits are not applied retroactively to rentals made before registration. Sign up before your next rental to start earning immediately.
Do my credits work at all NorthPoint locations?
Yes. Your Loyalty Club account is linked to you — not to a single store. Credits earned at Hooksett can be redeemed at Ashland, Tilton, Rumney, or Colebrook, and vice versa. All five NH locations participate in the same program.
How do I move from Bronze to Silver or Gold?
Tier advancement is based on total equipment rental spending within a calendar year. Spend $7,500 in a calendar year to reach Silver. Spend $15,000 to reach Gold. Tier progress resets January 1st each year, but your credit balance carries over.
Do credits expire?
Yes. Credits expire 12 months from the date they were issued. You will receive advance notice before credits are set to expire. A minimum balance of $25 is required to redeem credits toward a future rental.
How does the referral bonus work?
Refer a new customer to NorthPoint. When they complete their first rental at any NorthPoint location, you receive a $100 rental credit applied to your Loyalty Club account. There is no limit on the number of referrals you can make. Contact your nearest location to register a referral.
Can I combine the Loyalty Club with the Rent Now Pay Later program?
Yes. Charge Account rentals still count toward your Loyalty Club balance and tier progress. Credits post to your account once your Charge Account invoice is paid and closed. You can use Rent Now Pay Later for cash flow flexibility and still earn credits toward Silver or Gold at the same time.
I rent multiple machines at once for job sites. Do I earn extra?
Yes. The Contractor Multi-Machine Perk gives Silver and Gold members extra credits when renting multiple pieces of equipment simultaneously. Contact your location to discuss how this applies to your account and project scope.