Delivery Policy | NorthPoint Equipment Rentals — Free Local Delivery NH

Delivery Policy

Equipment to Your
Site. On Schedule.

NorthPoint delivers equipment across all of New Hampshire from five locations. Free within 5 miles of any store. Statewide delivery beyond that — always quoted before you commit. No surprise charges at the gate.

Free within 5 miles of any location
Statewide delivery available
5 NH locations — shorter distances everywhere
All fees quoted upfront
5 miFree Delivery Zone — All Locations
5NH Locations — State Coverage
$0Hidden Fees — Quoted Always
24/7Online Booking Available

Delivery Zones

HOW DELIVERY PRICING WORKS

NorthPoint's five-location network across New Hampshire means shorter delivery distances for most of the state. Wherever your project is, one of our locations is closer than you might think.

Free Zone
Within 5 Miles
Free delivery to any job site, home, or property within 5 miles of any NorthPoint location. No delivery charge, no minimum rental value required.
Ashland  ·  Tilton  ·  Hooksett
Rumney  ·  Colebrook
Free from all five NH locations
Extended Delivery
Beyond 5 Miles
Delivery available anywhere in New Hampshire beyond the 5-mile free zone. Fee is based on distance from the nearest NorthPoint location and the type and size of equipment being transported.
Statewide delivery available
Fee based on distance & equipment
All charges quoted upfront
All Delivery Fees Are Quoted Before You Confirm
When you schedule delivery — online or by phone — NorthPoint provides a complete delivery fee quote before your reservation is confirmed. You will never receive a delivery charge on your invoice that was not agreed to in advance. If the quoted fee does not work for your project, pickup remains available at all five locations at no charge.

Five Locations — Statewide Reach

YOUR NEAREST NORTHPOINT LOCATION

Each NorthPoint location serves its surrounding region. The closer the location to your site, the lower the delivery fee beyond the free zone. With five stores from Hooksett to Colebrook, most NH projects are within short delivery distance of at least one location.

Flagship  ·  Central NH  ·  Lakes Region  ·  White Mountains
Ashland
130 Main St  ·  Ashland, NH 03217  ·  I-93 Exit 24
Free delivery within 5 miles. Extended delivery across Grafton County, the White Mountains, and the Lakes Region.
Plymouth  ·  Holderness  ·  Meredith  ·  Campton  ·  Lincoln  ·  Thornton  ·  Franconia  ·  Littleton
Lakes Region  ·  Belknap County  ·  I-93 Exit 20
Tilton
185 Laconia Rd  ·  Tilton, NH 03276
Free delivery within 5 miles. Extended delivery across Belknap County and the southern Lakes Region.
Laconia  ·  Belmont  ·  Franklin  ·  Gilford  ·  Sanbornton  ·  Northfield  ·  New Hampton
Southern NH Hub  ·  Manchester–Concord  ·  I-93
Hooksett
5 Cross Rd  ·  Hooksett, NH 03106
Free delivery within 5 miles. Extended delivery across Merrimack, Hillsborough, and Rockingham counties.
Manchester  ·  Concord  ·  Bedford  ·  Londonderry  ·  Bow  ·  Goffstown  ·  Merrimack
Pemi Valley  ·  Upper Valley  ·  Route 25
Rumney
935 NH-25  ·  Rumney, NH 03266
Free delivery within 5 miles. Extended delivery across western Grafton County and the Upper Valley.
Warren  ·  Wentworth  ·  Dorchester  ·  Canaan  ·  Enfield  ·  Orford  ·  Haverhill
North Country  ·  Coos County  ·  Route 3
Colebrook
88 Main St  ·  Colebrook, NH 03576
Free delivery within 5 miles. Extended delivery across Coos County and the Great North Woods.
Pittsburg  ·  Stewartstown  ·  Stratford  ·  Groveton  ·  Lancaster  ·  Errol  ·  Berlin

Scheduling Delivery

HOW TO ARRANGE DELIVERY

Delivery can be scheduled when you book your rental — online or by phone. Same-day delivery depends on route availability; call your location directly for urgent requests.

Choose Delivery at Booking
When reserving online at northpointrentals.com, select delivery and enter your site address. Or call your nearest location and request delivery when you book. Delivery is not automatically included — it must be requested.
Receive Your Delivery Quote
NorthPoint will provide a clear delivery fee before your reservation is confirmed. If you are within 5 miles of any location, delivery is free. Beyond 5 miles, the quote is based on distance and equipment type.
Confirm Site Access
Tell us about any access conditions at your site — unpaved roads, steep grades, gate codes, low clearance, or soft ground. The more detail you provide, the better we can plan routing and bring the right transport equipment.
Equipment Arrives Job-Ready
Equipment is delivered fueled and inspected. NorthPoint staff will unload and position the machine at your site. Ask any operational questions before the driver leaves.

Site Access Requirements

PREPARING YOUR SITE FOR DELIVERY

NorthPoint's delivery vehicles are commercial-grade transport rigs — flatbeds and lowboys for heavy equipment, smaller trailers for compact machines. Your site needs to accommodate the delivery vehicle, not just the equipment being delivered. When booking, share any access limitations so we can plan accordingly.

Road and Driveway Condition
Tell us if access involves unpaved roads, seasonal roads, steep grades, or surfaces that may not support a loaded flatbed. NorthPoint may arrange alternative unloading points for difficult access.
Overhead Clearance
Low-hanging branches, power lines, or overhead structures on the access route can prevent delivery of taller equipment. Let us know if clearance is limited so we can plan the approach.
Gate Codes and Access Hours
If your site has a gate or restricted access hours, provide the code or contact details when booking. Delivery teams work within the hours your site is accessible.
Unloading Area
The delivery vehicle needs a level, stable area to unload. If the unloading area is on soft ground, a slope, or requires the machine to be walked a distance from the truck, mention this at booking.
Remote and Rural Sites
NorthPoint regularly delivers to logging roads, mountain properties, and remote North Country sites. Describe access conditions honestly — our teams are experienced with NH terrain and will plan accordingly.
Someone Present at Delivery
Have someone on site when equipment is delivered to confirm placement, receive the machine, and ask any operational questions before the driver departs.

What Delivery Includes

WHAT HAPPENS WHEN EQUIPMENT ARRIVES

Every NorthPoint delivery includes more than just transport. Here is what you can expect when a machine arrives at your site.

Equipment arrives fueled. Every machine leaves the NorthPoint yard with a full tank. You will not need to fuel before starting.
Equipment arrives inspected. All machines are inspected and serviced before every rental. If you notice anything that does not look right when the machine arrives, tell the driver before they leave and call the store.
Basic operation walkthrough available. Ask the driver or call the store if you want a walkthrough of controls, startup, and shutdown before the driver leaves. First-time renters especially should take a few minutes for this.
Pickup is included. At the end of your rental, NorthPoint picks up the machine. Pickup is scheduled when you book delivery. If you need to extend, call as soon as possible to adjust the pickup date.
Delivery Is Not Included in the Rental Rate
The rental rate covers the machine only. Delivery and pickup are additional charges beyond the free zone. These are always quoted before you confirm. If you prefer to avoid delivery charges entirely, pickup is available at all five locations during business hours — Monday through Friday 7:30am to 5:00pm and Saturday 8:00am to 12:00pm.

Prefer to Pick Up?

CUSTOMER PICKUP — ALL 5 LOCATIONS

Customer pickup is available at every NorthPoint location during business hours. If you have an adequate trailer and tow vehicle, pickup eliminates any delivery fee entirely. Before you arrive, make sure your hauling setup meets the requirements below.

Properly rated hitch for the equipment being collected
Trailer with current registration and up-to-date inspection
Electric trailer brakes
Minimum 4 points of tie-down contact — 5 points required for excavators
Chains, binders, and straps are available for purchase at the counter if needed

NorthPoint retains the right to deny pickup if the customer's hauling setup is not adequate or safe. If you are unsure whether your trailer setup is suitable for a specific machine, call the store before you drive in. See the Rental Policies page for full pickup requirements.

Delivery FAQ

COMMON DELIVERY QUESTIONS

Is delivery free?
Delivery is free within 5 miles of any NorthPoint location — Ashland, Tilton, Hooksett, Rumney, or Colebrook. Beyond 5 miles, delivery is available anywhere in New Hampshire for a fee based on distance and equipment type. The fee is always quoted before you confirm your reservation.
How is the delivery fee calculated?
Beyond the 5-mile free zone, delivery fees are based on two factors: the distance from the nearest NorthPoint location to your site, and the type and size of equipment being transported. Larger and heavier equipment requires larger transport vehicles, which affects the fee. A quote is provided at booking before you commit.
Can NorthPoint deliver to remote or difficult-access sites?
Yes. NorthPoint regularly delivers to rural properties, logging roads, mountain sites, and remote North Country locations. When booking, describe any access limitations — road condition, grades, overhead clearance, gate access — so the delivery team can plan appropriately. If access is genuinely impassable for delivery vehicles, an alternative unloading point can often be arranged.
Can I get same-day delivery?
Same-day delivery is possible depending on the location, equipment, and route schedule. Call your nearest NorthPoint location directly — same-day requests are handled more efficiently by phone than through the online booking system. Availability is not guaranteed but the team will do everything possible to accommodate urgent needs.
Is pickup included when delivery is scheduled?
Yes. When you schedule delivery, pickup at the end of your rental is included in the delivery arrangement. Pickup timing is agreed when you book. If you need to extend the rental, call as soon as possible so pickup can be rescheduled based on availability.
What if no one is on site when delivery arrives?
Have someone present at the site when equipment is delivered. The driver needs to confirm placement, ensure the machine is positioned safely, and be available to answer any questions before leaving. If no one is on site, delivery may not be able to be completed and a re-delivery fee may apply. Coordinate access and timing with your location when booking.
What if I need to cancel after delivery is scheduled?
Cancellation notice requirements apply to all reservations including those with scheduled delivery. If no notice is given and NorthPoint attempts or completes delivery, full delivery fees are charged plus the applicable rental cancellation fee. See the Rental Policies page for complete cancellation terms.
Which location should I book delivery from?
Book from the NorthPoint location nearest to your job site — that will minimize delivery distance and cost. Southern NH projects: Hooksett at (603) 736-7145. Central NH and Lakes Region: Ashland at (603) 375-4161 or Tilton at (603) 499-7926. Pemi Valley and Upper Valley: Rumney at (603) 952-3550. North Country: Colebrook at (603) 255-3790. If you are unsure, call any location and staff will direct you to the right store.

READY TO SCHEDULE
DELIVERY?

Book online 24/7 or call your nearest location. All delivery quotes provided before you confirm.

NorthPoint Equipment Rentals — All NH Locations

Ashland: 130 Main St, Ashland NH 03217  ·  (603) 375-4161  |  Tilton: 185 Laconia Rd, Tilton NH 03276  ·  (603) 499-7926  |  Hooksett: 5 Cross Rd, Hooksett NH 03106  ·  (603) 736-7145  |  Rumney: 935 NH-25, Rumney NH 03266  ·  (603) 952-3550  |  Colebrook: 88 Main St, Colebrook NH 03576  ·  (603) 255-3790

Hours: Mon–Fri 7:30am–5pm  ·  Sat 8am–12pm  ·  After Hours: (774) 244-7675  ·  Email: [email protected]  ·  Book: northpointrentals.com — 24/7

NorthPoint Equipment Rentals LLC  ·  Family-owned and operated in New Hampshire since 2024  ·  northpointrentals.com  ·  BBB Accredited 2025