Rental Protection Plan (RPP) | NorthPoint Equipment Rentals NH

RPP — Rental Protection Plan

Know What You're
Covered For.

The NorthPoint Rental Protection Plan limits your financial exposure when equipment is accidentally damaged, lost, or stolen. Here is exactly what it covers, what it costs, what the conditions are, and what it does not cover — in plain language.

!
The RPP is not insurance. It is a contractual modification that limits your liability to NorthPoint for equipment loss or damage. It does not protect you from liability to third parties for personal injury or property damage caused during use of the equipment.
15%RPP Fee — of Gross Rental Charges
$3,500Max Liability for Lost Equipment
$2,500Max Liability for Accidental Damage
$0Rental Charges During Repair Period

The Basics

WHAT CHANGES WHEN YOU TAKE THE RPP

Without the RPP, you are responsible for 100% of all repair or replacement costs if equipment is damaged, lost, or stolen during your rental — plus the rental charges that continue to accrue while NorthPoint repairs or replaces it. The RPP changes that picture significantly.

With RPP
Your Liability Is Limited
Lost equipment: pay 15% of FMV, max $3,500
Accidental damage: pay 15% of repair cost, max $2,500
Tire repairs: only charges over $100 per tire
Downtime rental charges: $0 while equipment is repaired or replaced
Without RPP
You Are Fully Responsible
Lost equipment: 100% of replacement cost
Accidental damage: 100% of all repair costs
Tire damage: 100% of all tire repair costs
Downtime charges: rental fees continue to accrue during repair or replacement

Coverage Detail

EXACTLY WHAT THE RPP LIMITS

When the RPP applies, NorthPoint limits the amount it can collect from you for loss, damage, or destruction to the following caps per piece of equipment per occurrence.

Situation Your Liability With RPP Maximum Cap
Lost or stolen equipment 15% of Fair Market Value $3,500 per piece of equipment
Accidental or incidental damage 15% of repair charges $2,500 per piece of equipment
Tire repairs Only charges over $100 per tire First $100 per tire is covered by RPP
Rental charges during repair / replacement period Nothing — $0 NorthPoint waives downtime rental charges entirely

Caps apply per piece of equipment, per occurrence. The RPP fee is 15% of gross rental charges plus applicable taxes.

Five Conditions

ALL FIVE MUST BE MET FOR RPP TO APPLY

The RPP liability reduction only applies if every one of these conditions is satisfied. If any condition is not met, the RPP does not reduce your liability.

RPP Conditions — All Must Be Satisfied
01
Accepted before the rental begins. RPP must be accepted in advance of the rental period. It cannot be added after the fact if damage or loss occurs.
02
RPP fee paid. The 15% fee must be paid (plus applicable taxes). RPP applies to all rentals. The only exception is if you provide a qualifying Inland Marine insurance policy that names NorthPoint Equipment Rentals LLC as additional insured for the full replacement value of the rented equipment.
03
Full compliance with the rental contract. You must fully comply with all terms of the rental agreement — including operating the equipment within its rated capacity, not permitting use by untrained operators, and not using the equipment for prohibited purposes.
04
Account is current. Your account with NorthPoint must be current and in good standing at the time of the loss, theft, damage, or destruction.
05
None of the exclusions apply. The specific RPP exclusions listed below must not be applicable to the situation. If any exclusion applies, the RPP does not reduce your liability.

Exclusions — Not Covered

WHEN THE RPP DOES NOT APPLY

These are the specific situations where the RPP does not reduce your liability. If an exclusion applies, you are responsible for 100% of the costs — regardless of whether you paid the RPP fee.

RPP Exclusions
If any of the following apply, the RPP does not cover the loss or damage. You assume full financial responsibility.
A
Intentional misuse. Any loss, damage, or destruction that results from intentional misuse of the equipment is excluded. This includes operating equipment for purposes it was not designed for, or deliberately operating it in a way that causes damage.
B
Theft not reported within 48 hours. If equipment is lost or stolen and the theft is not reported to police within 48 hours of discovery, and a written police report is not promptly delivered to NorthPoint, the RPP does not apply.
If equipment is stolen: call the police immediately, file a report, and deliver a copy of the written police report to NorthPoint within 48 hours of discovering the theft.
C
Natural events and Acts of God. Damage or loss caused by floods, water level changes, wind, storms, earthquakes, or other Acts of God is excluded from RPP coverage. If you are operating equipment in conditions where these risks are elevated, understand that the RPP does not cover this exposure.
D
Accessories and equipment not charged the RPP fee. Any accessory or piece of equipment for which the RPP fee was not specifically charged is not covered by the RPP. Confirm with NorthPoint which items on your rental are covered by the RPP fee at the time of booking.

Practical Examples

HOW RPP PLAYS OUT IN THE FIELD

These scenarios illustrate when the RPP applies and when it does not. They are examples for educational purposes — the actual RPP terms in your rental agreement govern in all cases.

Covered — RPP Applies
Mini excavator arm strike
Operator accidentally swings the bucket into a boulder, bending the arm. Accidental incidental damage — RPP limits liability to 15% of repair cost, capped at $2,500.
Covered — RPP Applies
Skid steer tip-over on a slope
Machine tips on a steep grade during normal operation, causing damage. Accidental damage — RPP applies if all five conditions are met and no exclusions triggered.
Covered — RPP Applies
Equipment stolen from secured site
Machine is stolen overnight. Police are called immediately, report filed, and copy delivered to NorthPoint within 48 hours. RPP limits liability to 15% of FMV, max $3,500.
Not Covered — RPP Excluded
Theft reported after 48 hours
Equipment disappears Friday. Theft not reported to police until Monday, police report not sent to NorthPoint. Exclusion B applies — customer responsible for 100% of replacement cost.
Not Covered — RPP Excluded
Flood damage during storm
Heavy rain causes river to rise, flooding the job site and submerging a rented excavator. Act of God / flood — Exclusion C applies. RPP does not cover this loss.
Not Covered — RPP Excluded
Operating beyond rated capacity
Operator overloads a telehandler beyond its rated capacity, causing structural damage. Failure to comply with contract terms — Condition 3 not met. RPP does not apply.

Waiving the RPP

THE ONLY WAY TO WAIVE THE RPP

The RPP is not optional. It applies to all NorthPoint equipment rentals. The only circumstance under which the RPP fee can be waived is if the customer provides a qualifying Inland Marine insurance policy before the rental begins.

Inland Marine Policy Requirements

To waive the RPP, you must provide a current Inland Marine insurance policy — also known as a Contractor's Equipment Floater or Equipment Floater policy — that meets both of the following requirements:

1. Full replacement value coverage. The policy must cover the rented equipment for its full replacement value — not actual cash value (ACV), not a sublimit, and not subject to a depreciation schedule. The coverage must be sufficient to replace the equipment at current new market value.

2. NorthPoint Equipment Rentals LLC named as additional insured. The policy must specifically name NorthPoint Equipment Rentals LLC as an additional insured on the policy. A general certificate of insurance is not sufficient — the additional insured endorsement naming NorthPoint must be included.

Standard business policies that do not qualify: general liability policies, business owner policies (BOPs), commercial property policies, and umbrella policies that do not include a specific Inland Marine / Equipment Floater component. If you are unsure whether your policy qualifies, contact your insurance broker before your rental and ask specifically whether your Inland Marine or Equipment Floater policy covers rented heavy equipment at full replacement value and whether NorthPoint can be named as additional insured.

Present your certificate of insurance and the additional insured endorsement at the rental counter before the rental begins. NorthPoint will confirm eligibility. If your policy expires or no longer qualifies during an active rental, the RPP fee applies for that period.

Common Questions

RPP FAQ

Is the RPP mandatory?
The RPP applies to all NorthPoint rentals. It is not optional in the traditional sense — you cannot simply sign a waiver to remove it. The only way to waive the RPP is to provide a qualifying Inland Marine insurance policy that names NorthPoint Equipment Rentals LLC as an additional insured for the full replacement value of the rented equipment. Standard general liability policies, business owner policies, and general property insurance do not meet this requirement. If you do not provide a qualifying Inland Marine policy, the RPP applies and the 15% fee is charged.
What does the RPP cost?
The RPP fee is 15% of your gross rental charges, plus applicable taxes. It is calculated based on the rental rate for the machine — not on the value of the machine itself. A $300/day rental would add $45/day in RPP cost.
Does the RPP cover theft?
Yes — but only if the theft is reported to police within 48 hours of discovery, and a written police report is delivered to NorthPoint within 48 hours. If either requirement is not met, Exclusion B applies and the RPP does not reduce your liability. If equipment is stolen: call the police immediately, then notify NorthPoint.
Does the RPP cover damage from weather or flooding?
No. Floods, water level changes, wind, storms, earthquakes, and Acts of God are explicitly excluded under Exclusion C. If your job site has elevated weather-related risk — particularly during NH spring runoff season or storm conditions — the RPP does not cover that exposure. Your own business insurance may or may not.
Does the RPP cover damage if I was operating the machine incorrectly?
It depends on the nature of the error. Accidental damage during normal operation within the equipment's rated capacity is generally covered. However, if damage results from operating the machine beyond its rated capacity, permitting an untrained operator, or violating other contract terms, Condition 3 (full contract compliance) is not met and the RPP does not apply. This is the most important condition to understand — the RPP requires full contract compliance to be valid.
What happens to rental charges while damaged equipment is being repaired?
With RPP, NorthPoint waives the rental charges that would otherwise accrue during the period when damaged or destroyed equipment is being repaired or replaced. This is one of the most financially significant benefits — a major repair could take a machine out of service for days or weeks, and without RPP, you would be paying rental rates throughout that period.
Does the RPP protect me if someone is injured while using the equipment?
No. The RPP is specifically stated to not protect you from liability to NorthPoint or to third parties arising from possession, control, or use of the equipment — including injury or damage to persons or property. The RPP only modifies your liability to NorthPoint for the equipment itself. For liability protection related to injury or third-party property damage, you need your own general liability and equipment insurance.
My company has business insurance. Does that let me waive the RPP?
Not unless it is a qualifying Inland Marine policy. Standard business insurance — including general liability policies, business owner policies (BOPs), and commercial property policies — does not meet NorthPoint's RPP waiver requirement. To waive the RPP, you must provide a dedicated Inland Marine policy (also called an Equipment Floater or Contractor's Equipment policy) that: covers the rented equipment for its full replacement value; and names NorthPoint Equipment Rentals LLC as an additional insured. If you believe your policy qualifies, bring your certificate of insurance and the relevant policy endorsement to the rental counter before your rental begins. NorthPoint staff will confirm whether it meets the requirement.

Official RPP Language

THE FORMAL CONTRACT TERMS

The following is the official Rental Protection Plan language from the NorthPoint Equipment Rentals rental contract. The plain-language explanations above are provided for clarity — the formal contract language below governs in all cases.

QUESTIONS ABOUT RPP?
CALL YOUR LOCATION.

The RPP counter staff can explain exactly how the plan applies to the specific equipment you are renting before you confirm.

NorthPoint Equipment Rentals — All NH Locations

Ashland: 130 Main St, Ashland NH 03217  ·  (603) 375-4161  |  Tilton: 185 Laconia Rd, Tilton NH 03276  ·  (603) 499-7926  |  Hooksett: 5 Cross Rd, Hooksett NH 03106  ·  (603) 736-7145  |  Rumney: 935 NH-25, Rumney NH 03266  ·  (603) 952-3550  |  Colebrook: 88 Main St, Colebrook NH 03576  ·  (603) 255-3790

Hours: Mon–Fri 7:30am–5pm  ·  Sat 8am–12pm  ·  Email: [email protected]  ·  Book: northpointrentals.com — 24/7

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